Frequently Asked Questions
Everything you need to know about your FITJEANS order and our premium denim.
How do I find the perfect fit for my body type?
We recommend using our detailed Size Guide found on each product page. Our denim is engineered with high-stretch technology to contour to your body, so if you are between sizes, we generally suggest sizing down for a snug, sculpted fit.
What is your return and exchange policy?
We offer a 30-day return policy from the date you receive your order. Items must be in their original condition, unworn, and with all tags attached. Exchanges are free of charge, while returns for a refund may incur a small processing fee depending on your location.
How long does shipping take and can I track my order?
Standard shipping typically takes 3-7 business days. Once your order is dispatched, you will receive a confirmation email containing a tracking link so you can monitor your package's journey in real-time.
Do you ship internationally?
Yes, FITJEANS ships to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated automatically at checkout. Please note that international orders may be subject to local customs duties.
How should I care for my FITJEANS to ensure they last?
To maintain the shape and elasticity of your jeans, we recommend washing them inside out in cold water (30°C) and hanging them to air dry. Avoid using fabric softeners or tumble dryers, as high heat can damage the stretch fibers.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and flexible payment options like Klarna and Afterpay in select regions.